.inquiry-notice { padding: 20px; margin-bottom: 24px; background: var(--green-50, #f4f6f2); border: 1px solid var(--line, #dce2dc); border-radius: 12px; line-height: 1.8; }
.support-shortcuts { display: flex; justify-content: center; flex-wrap: wrap; gap: 10px; margin-top: 24px; }
.support-shortcuts a { display: inline-flex; justify-content: center; align-items: center; min-height: 46px; padding: 10px 16px; border: 1px solid #d3dbcc; border-radius: 10px; background: #fff; color: var(--green-800, #244436); font-size: 16px; font-weight: 600; }
.support-shortcuts a:focus-visible, .cs-contact-link:focus-visible { outline: 3px solid var(--green-600); outline-offset: 4px; }
.cs-info-card .cs-contact-link { display: block; min-height: 44px; text-decoration: underline; text-decoration-thickness: 1px; text-underline-offset: 5px; }
body[data-page="support"] :is(#notice, #faq, #contact, #my-inquiries) { scroll-margin-top: 155px; }
.inquiry-notice .btn { margin-top: 12px; }
.inquiry-toolbar, .inquiry-pagination { display: flex; gap: 12px; align-items: center; justify-content: space-between; flex-wrap: wrap; margin: 0 0 18px; }
.inquiry-toolbar form { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; flex: 1; }
.inquiry-toolbar input, .inquiry-toolbar select { min-height: 44px; border: 1px solid var(--line, #dce2dc); border-radius: 8px; padding: 8px 12px; font: inherit; max-width: 100%; }
.inquiry-toolbar input { flex: 1; min-width: 160px; }
.inquiry-list { display: grid; gap: 14px; margin-bottom: 24px; }
.inquiry-card { border: 1px solid var(--line, #dce2dc); border-radius: 12px; background: #fff; overflow: hidden; }
.inquiry-card summary { position: relative; cursor: pointer; padding: 20px 56px 20px 20px; line-height: 1.6; list-style: none; }
.inquiry-card summary::-webkit-details-marker { display: none; }
.inquiry-card summary::after { content: ""; position: absolute; right: 24px; top: 28px; width: 9px; height: 9px; border-right: 1.8px solid #6f7669; border-bottom: 1.8px solid #6f7669; transform: rotate(45deg); transition: transform .2s; }
.inquiry-card[open] summary::after { top: 32px; transform: rotate(-135deg); }
.inquiry-card summary strong { display: block; }
.inquiry-card summary strong { overflow-wrap: anywhere; }
.inquiry-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; color: var(--muted, #666); font-size: 0.9rem; margin-top: 8px; }
.inquiry-status { display: inline-flex; align-items: center; border-radius: 30px; padding: 3px 10px; background: #fff2dc; color: #7b4e03; font-size: 0.85rem; font-weight: 700; }
.inquiry-status.is-answered { background: #e6f3e9; color: #216037; }
.inquiry-content { padding: 0 20px 20px; }
.inquiry-body, .inquiry-answer-text { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.8; }
.inquiry-body { border-top: 1px solid var(--line, #dce2dc); padding-top: 18px; }
.inquiry-answer { background: var(--green-50, #f4f6f2); border-radius: 10px; padding: 18px; margin-top: 20px; }
.inquiry-answer h3 { font-size: 1rem; margin: 0 0 10px; }
.inquiry-reply { margin-top: 20px; }
.inquiry-reply textarea { display: block; width: 100%; min-height: 150px; border: 1px solid var(--line, #dce2dc); border-radius: 8px; padding: 12px; margin: 10px 0; font: inherit; resize: vertical; }
.inquiry-reply .inquiry-reply-status { margin-top: 10px; font-size: 0.92rem; line-height: 1.6; }
.inquiry-empty { border: 1px dashed var(--line, #dce2dc); border-radius: 12px; padding: 28px 20px; text-align: center; color: var(--muted, #666); }
.inquiry-pagination { justify-content: center; }
.inquiry-pagination button { min-width: 70px; min-height: 44px; }
.inquiry-count { font-weight: 600; }
.inquiry-locked { padding: 20px; }
.inquiry-compose { margin: 24px 0; }
.inquiry-private-label { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; line-height: 1.6; }
.inquiry-private-label input { width: 20px; height: 20px; flex: 0 0 auto; }
.inquiry-compose .text-muted { margin-bottom: 18px; }
.inquiry-order-context { margin-bottom: 22px; padding: 16px; border-radius: 10px; background: #f2f5ec; color: var(--green-800, #244436); font-size: 16px; line-height: 1.7; overflow-wrap: anywhere; }
@media (max-width: 600px) {
  .support-shortcuts { gap: 8px; }
  .support-shortcuts a { flex: 1 1 130px; font-size: 15px; padding-inline: 10px; }
  body[data-page="support"] :is(#notice, #faq, #contact, #my-inquiries) { scroll-margin-top: 125px; }
  .inquiry-card summary { padding: 16px; }
  .inquiry-content { padding: 0 16px 16px; }
  .inquiry-answer { padding: 14px; }
  .inquiry-toolbar form { width: 100%; }
  .inquiry-toolbar input { width: 100%; }
  .inquiry-toolbar select { flex: 1; }
}

/* 회원에게는 위 연락처 카드에 이메일이 이미 있으므로, 비회원 안내에서만 보인다. */
#contact-form:not(.hidden) ~ .contact-email-fallback { display: none; }